How long should I wait for my products?
Naturcel typically delivers their products within a timeframe of 1 to 9 business days from the date of your order. The delivery period is an estimate and may vary depending on factors such as your location, chosen shipping method, and any potential unforeseen delays during transit. If you have any inquiries or concerns regarding your Naturcel product delivery, contact our customer support or using the provided tracking information (if available) to obtain the most up-to-date information about your order’s status.
Returns & Refunds
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 Calendar days. Customer is responsible for return shipping.
Please text your name and order number to +1 (714) 388-7836 to start your return.
How do your pain management products work?
Our pain management products are designed to provide targeted relief and reduce inflammation in the affected area.
Is Naturcel cruelty-free?
Yes, Naturcel is committed to being cruelty-free and does not test its products on animals.
Naturcel products are designed by athletes and medical professionals and are tested within our partnered product testing labs.
What types of pain do your products target or address?
Our pain management products are formulated to address a variety of pains, including muscle aches, joint discomfort, minor injuries, arthritis pain, and general soreness.
Are your pain management products safe for all individuals?
Our pain management products are generally safe for most individuals. However, we recommend consulting with a healthcare professional if you have any specific medical conditions or concerns.
Can I use your products in combination with other pain medications or treatments?
It is always advisable to consult with a healthcare professional before combining different pain management methods or medications to ensure compatibility and safety.
Are there any potential side effects associated with your pain management products?
Side effects can vary depending on the product and individual. While our pain management products are generally well-tolerated, some users may experience mild skin irritation, allergic reactions, and/or redness. Discontinue use if any adverse reactions occur.
• Please ensure you’re not allergic to any of the ingredients listed on the product page/label! They’re all on there!
Are your products suitable for chronic or acute pain?
Our pain management products can be used for both chronic and acute pain relief. However, for chronic conditions, it is essential to consult with a healthcare professional for proper management.
Do your pain management products require a prescription?
Our pain management products are typically available over-the-counter and do not require a prescription.
How often should I use the pain management products?
The recommended frequency of use will be specified on the product packaging or instructions. Follow the guidelines provided for optimal results.
Can I use your pain management products if i have specific medical conditions or allergies?
If you have specific medical conditions or allergies, we recommend consulting with a healthcare professional before using our pain management products.
Are your products made from natural ingredients?
Our pain management products may contain natural ingredients, and some formulations are specifically designed with natural extracts to provide relief.